![]() ![]() ![]() Jay Nadeau at Biting Duck Press spoke highly of the ease of working with Kobo-from ingestion to customer service. It’s been a positive experience all around-Kobo is quick and responsive, and if anything goes wrong, they’re on top of it.” Bancroft currently distributes more than 60 titles via Kobo. Harrison Demchick with Bancroft Press shared that they “work with Kobo directly, compiling our own images, ebooks, and metadata and sending all directly to Kobo. Here are some specific comments from some of the publishers I spoke with via email: Sales are small relative to the major players, especially Amazon, but they are growing.I've had the same experience: staff is friendly, responsive and eager to help. Kobo is universally praised for customer support.No one likes the idea of letting Amazon dominate. Every publisher I speak to is firmly committed to making their eBooks available in as many stores as possible.Specific feedback is below but here are the consensus views: Feedback from publishersĬonsidering sales are admittedly small in the U.S.(low single digits according to their CEO) I thought I'd ask a few publishers to share their experience with Kobo. markets they are a contender (in contrast Barnes and Noble is in two markets-the U.S.and the U.K.as of this writing). Obviously they do not have the name recognition of the other major players but the game is still early and in non-U.S. Kobo has a partnership with the American Booksellers Association to offer eBook support services to independent booksellers.Kobo competes with Apple and Amazon in dozens of international markets (they recently opened a store in Brazil before Amazon).Kobo is owned by the “Amazon of Japan”, Rakuten.Kobo is one of the largest eBook reading device manufactures and eBook sellers in Canada, a serious rival to Amazon in that country.Who is Kobo? is often the reaction I get from clients when I suggest they distribute their eBooks through Kobo. ![]()
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